Korea Exim Global Network
KOREAN

EDCF - Economic Development Cooperation Fund

ABOUT EDCF WHAT WE DO PUBLICATION & DATA NEWS & FAQ
Korea Exim Global Network
KR

ABOUT EDCF

WHAT WE DO

PUBLICATION & DATA

NEWS & FAQ

Success partner for your global takeoff,
The Global Network of Korea Eximbank.

Global Asia Europe America Africa
Representative Office(24) Overseas Subsidiaries(5)

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EDCF SAFEGUARD POLICY

Environmental and Social Sustainability Environmental and Social Due Diligence EDCF Safeguard Policy Information Disclosure Related Documents Complaints

Who can file a complaint?

Any individual or community who believes that an EDCF project has or is likely to,
adversely affect them environmentally and/or socially can submit a complaint.

EDCF considers a complaint admissible when

The complaint relates to an EDCF project that is under preparation or active;
and the complaint is submitted by individuals or communities affected by an EDCF
project, or by their authorized representative.

What does not constitute a complaint?

If it is about procurement procedures or suspected criminal offences such as fraud and corruption,
please contact the EDCF coordination group or operation group (For contact information, click here)
and/or If its objective is to gain an economic advantage or it is excessive, repetitive
(i.e covering the same aspects of a project), and clearly frivolous or malicious in nature.

What information is required?

The project subject of the complaint;
The project’s adverse impact(s);
The individual(s) submitting the complaint
(If submitted by a representative, the name, signature, contact details, and written
proof of authority of the representative);
Information what has been done prior to this complaint to address the project’s
adverse impact at project level.

Complaints must be in writing and addressed through the below online form

Access the online form